Terms & Conditions
Because clear rules make fair play.

Last updated: October 27, 2026

Introduction

These Terms govern your use of the TicketWhiz website and apps (the "Service"), operated by TicketWhiz Inc. ("TicketWhiz," "we"). By using the Service or creating an account, you agree to these Terms and acknowledge our Privacy Policy.

How TicketWhiz Works

TicketWhiz is a ticket search and comparison service. When you click a listing, we send you to a third-party marketplace to buy, under its own terms.

TicketWhiz does not:

  • sell, issue or deliver tickets
  • set prices or fees
  • process payments
  • guarantee availability

Affiliate Disclosure

We earn a commission when you buy after clicking through from TicketWhiz. Prices can change, and the final price, including fees and taxes, is set by the marketplace at checkout. We don't endorse or guarantee any ticket, seller, event or marketplace.

Accounts

You must be 18 or older to create an account. You're responsible for activity on your account, and we may suspend accounts that break these Terms.

Text Alerts

If you sign up for text alerts, you agree to receive recurring automated texts at the number you give us. Consent isn't required to use TicketWhiz. Message frequency varies, and message and data rates may apply. Reply STOP to cancel or HELP for help. Carriers aren't liable for delayed or undelivered messages.

Limited License

You may use the Service for personal, non-commercial purposes. You may not:

  • scrape, copy or use bots on the Service
  • resell or commercially use our search results
  • interfere with its security or operation
  • reverse engineer the app

Third-Party Platforms and Content

TicketWhiz is not responsible for marketplaces or their listings, sellers, prices, refunds, or event cancellations and changes. Any purchase issue is between you and the marketplace.

Disclaimers

The Service, including alerts, is provided "as is." We don't guarantee that listings or alerts are accurate, complete or timely, or that the Service will be error-free.

Limitation of Liability

To the fullest extent the law allows, TicketWhiz isn't liable for indirect damages, lost profits or marketplace purchases, and our total liability is limited to $100.

Indemnification

You agree to indemnify and hold TicketWhiz harmless from claims arising from your misuse of the Service or violation of these Terms.

Modifications

We may update these Terms and will change the date above. For major changes, we'll post a notice first. Continued use after a change means you accept it. Changes don't apply to disputes that arose earlier.

Governing Law & Arbitration

These Terms are governed by New York law. Disputes will be resolved by individual binding arbitration under the American Arbitration Association's Consumer Arbitration Rules, or in small claims court. Class actions and jury trials are waived. You may opt out of arbitration by emailing [email protected] within 30 days of creating your account.

Accessibility

If something on TicketWhiz isn't accessible to you, email us and we'll help.

Contact Us

[email protected]