Privacy Policy
We Keep It Simple.

Last updated: October 27, 2026

Introduction

This policy explains what TicketWhiz Inc. ("TicketWhiz," "we") collects through our website and iOS and Android apps (the "Service"), how we use it, and your choices. We don't sell tickets or handle payments. Our Terms of Use also apply.

Information We Collect

1. Information You Provide

• name, email and account ID from Google or Apple sign-in (never your password)
• favorites, tracked events and alert settings, plus your phone number if you sign up for text alerts

We do not collect payment information or government IDs.

2. Automatically Collected Information

• device info: IP address, approximate location, device and browser type, cookie IDs
• precise location, only in the app and only if you allow it
• activity: pages and screens viewed, searches, listing clicks and how you found us
• session recordings of clicks, taps and scrolling (anything you type is hidden)
• push notification tokens and app crash data
• whether you open or click our emails

3. Information From Marketplaces

• whether a click led to a purchase, its value and our commission

How We Use Your Information

We use it to run the Service and your account, show events near you, send the alerts you set up, improve search, get paid for referrals, advertise TicketWhiz on other sites and apps, prevent fraud and comply with the law.

Affiliate Disclosure

When you click a listing, we send you to the marketplace with a tracking code that credits us. The marketplace and its affiliate network receive your IP address, browser details and cookie IDs, never your name, email or account info. Their privacy policies apply on their sites.

Who Else We Share With

• service providers (hosting, analytics, email), only to do work for us
• advertising partners, through pixels on our website (never your email or phone number)
• authorities, when the law requires it
• a buyer, if TicketWhiz is sold or merges

We never share your phone number or text-alert consent with anyone for their marketing.

Do We Sell Your Data?

Not for money. But some US state laws call it "selling" or "sharing" when ad platforms collect data through pixels on a website to show you ads elsewhere. By that definition, we do it.

To opt out, email [email protected] or turn on Global Privacy Control in your browser.

We do not knowingly sell or share information about anyone under 16.

Cookies and Tracking

We use essential cookies, analytics, and advertising pixels on the website. Ad partners may track you across sites over time. We don't respond to "Do Not Track" signals but honor Global Privacy Control. Manage cookies in your browser.

Your Choices

You can change or turn off email and push alerts in your account settings or unsubscribe from any alert email or reply STOP to a text, turn off location in your device settings, and delete your account.

To see, fix, delete or get a copy of your data, email [email protected] from your account email.

Data Retention

• account data: until you delete it, then erased within 30 days (backup copies expire on a rolling schedule)
• usage data, session recordings and crash data: only as long as needed to run and improve the Service
• referral and commission records: 7 years
• unsubscribed emails: kept on a do-not-email list

Longer only if the law requires it.

Data Security

We use encrypted connections, Google and Apple sign-in, and limited staff access, but no system is perfectly secure. If a breach affects you, we'll tell you as the law requires.

Age Requirement

You must be 18 or older to create an account or set up alerts. The Service isn't meant for children under 13; if we learn we have a child's information, we delete it.

Changes to This Policy

We may update this policy and will change the date above when we do. If we make a major change to how we use or share your data, we'll post a notice on the site and in the app first.

Contact Us

[email protected] · TicketWhiz Inc.